Cancellation policy
Cancellation policy
Consumers in the sense of §13 BGB (German Civil Code), i.e. such natural persons who conclude a legal transaction for purposes which can predominantly be attributed neither to their commercial nor to their independent professional activity, are entitled to a right of revocation in accordance with the following instructions under the provisions of the Distance Selling Act with regard to purchased goods:
- Cancellation Policy -
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Hairfor2 Germany ,Damir Schulz, Betmauerstr. 7, 72768 Reutlingen, Fax: 07121 - 70 67 442, E-Mail: info@hairfor2.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the following sample revocation form for this purpose:
Form for revocation
If you wish to revoke the contract, please fill out and return this form.
To (Hairfor2 Germany,Damir Schulz, Betmauerstr. 7, 72768 Reutlingen, Fax: 07121-7067442, E-Mail: info@hairfor2-deutschland.de)
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods _______________________________________________
Ordered on ____________ Received on _________________
Name and address of the consumer(s) ____________________________________________________________________
Date and signature of the consumer(s) (only in case of paper communication) Delete where inapplicable.
__________________________________________________________________
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
- Information on online dispute resolution
According to EU Regulation No. 524/2013 (Online Dispute Resolution in Consumer Matters), the European Commission provides a platform (so-called OS platform) where you as a consumer can request out-of-court dispute resolution in case of disputes with us as an Internet merchant regarding your online purchase contracts or online service contracts.
You can find the online dispute resolution platform under the link: http://ec.europa.eu/consumers/odr/
The use of the OS platform is free of charge for you . Of course, you are still free to go to court.
We provide our email address as follows: info@dschulz-cosmetics.com
Consumers in the sense of §13 BGB (German Civil Code), i.e. such natural persons who conclude a legal transaction for purposes which can predominantly be attributed neither to their commercial nor to their independent professional activity, are entitled to a right of revocation in accordance with the following instructions under the provisions of the Distance Selling Act with regard to purchased goods:
- Cancellation Policy -
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Hairfor2 Germany ,Damir Schulz, Betmauerstr. 7, 72768 Reutlingen, Fax: 07121 - 70 67 442, E-Mail: info@hairfor2.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the following sample revocation form for this purpose:
Form for revocation
If you wish to revoke the contract, please fill out and return this form.
To (Hairfor2 Germany,Damir Schulz, Betmauerstr. 7, 72768 Reutlingen, Fax: 07121-7067442, E-Mail: info@hairfor2-deutschland.de)
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods _______________________________________________
Ordered on ____________ Received on _________________
Name and address of the consumer(s) ____________________________________________________________________
Date and signature of the consumer(s) (only in case of paper communication) Delete where inapplicable.
__________________________________________________________________
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
- Information on online dispute resolution
According to EU Regulation No. 524/2013 (Online Dispute Resolution in Consumer Matters), the European Commission provides a platform (so-called OS platform) where you as a consumer can request out-of-court dispute resolution in case of disputes with us as an Internet merchant regarding your online purchase contracts or online service contracts.
You can find the online dispute resolution platform under the link: http://ec.europa.eu/consumers/odr/
The use of the OS platform is free of charge for you . Of course, you are still free to go to court.
We provide our email address as follows: info@dschulz-cosmetics.com